Last Updated: March 2026

PlanourJapan (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and protected when you visit our website or use our services.

Information We Collect

We may collect the following information:

• Name

• Email address

• Travel preferences and itinerary details submitted through forms

• Payment information processed through secure third-party payment providers

• Technical data such as IP address, browser type, device type, and website usage

Payment information is processed securely by third-party payment processors. We do not store full credit card details on our servers.

How We Use Your Information

Your information may be used to:

• Generate AI-based travel itineraries

• Provide personalized travel planning services

• Respond to customer inquiries or provide support

• Process payments and manage transactions

• Improve our website and services

Sharing of Information

We do not sell or rent personal information.

Information may be shared with trusted third-party service providers required to operate our services, such as:

• Payment processors

• Website hosting providers

• Analytics services

These providers process information only for operational purposes.

Data Security

We implement reasonable administrative and technical safeguards to protect personal information from unauthorized access or misuse.

However, no internet transmission method can be guaranteed to be completely secure.

Cookies

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. Users may disable cookies through their browser settings.

Changes to This Policy

This Privacy Policy may be updated periodically. Updated versions will be posted on this page with the revised date.

Contact Information

For questions regarding this Privacy Policy, please contact:

PlanourJapan
Email: manamurakamoegi@gmail.com