Terms of Service

These Terms of Service govern the use of the PlanourJapan website and services. By accessing or purchasing services from this website, users agree to these terms.

Services

PlanourJapan provides digital travel planning services for travelers visiting Japan, including:

AI-generated travel itineraries
Customized travel planning assistance
Travel recommendations and planning guidance

PlanourJapan does not sell or arrange flights, hotels, transportation tickets, tours, or travel packages.

All bookings for transportation, accommodations, restaurants, or activities must be made independently by the customer.

Use of the Website

Users agree to:

Provide accurate information when using the services
Use the website only for lawful purposes
Not copy, reproduce, or redistribute materials from the website without permission

Intellectual Property

All content on this website, including itineraries, text, graphics, and branding, is the intellectual property of PlanourJapan and may not be reproduced without written permission.

Service Disclaimer

Travel recommendations and itineraries are provided for informational purposes only. Availability, pricing, opening hours, and travel conditions may change without notice.

PlanourJapan does not guarantee specific travel experiences or outcomes.

Limitation of Liability

PlanourJapan shall not be responsible for travel disruptions, cancellations, delays, injuries, losses, or damages related to travel activities planned using information from this website.

Users are responsible for verifying travel information before making bookings.

Modifications

PlanourJapan reserves the right to modify these Terms of Service at any time. Updated terms will be posted on this page.

Governing Law

These Terms shall be governed by the laws of Japan.

Contact

Email: manamurakamoegi@gmail.com

Refund Policy

Last Updated: March 2026

PlanourJapan provides digital travel planning services.

Digital Service Delivery

Services are considered delivered once the travel itinerary or planning materials have been provided to the customer.

Refund Requests

Customers may request a full refund within 14 days of purchase, regardless of the reason.

Refund requests must be submitted by contacting customer support.

Processing Time

Approved refunds will be returned to the original payment method. Processing times depend on the customer’s bank or payment provider.

Service Issues

If a customer experiences an issue with the delivered itinerary or travel planning service, they should contact support so the issue can be reviewed and corrected if necessary.

Contact

For refund requests or support inquiries:

PlanourJapan
Email: manamurakamoegi@gmail.com